2018

4 Signs Your Business Needs To Hire A Full-Time IT Professional

If you run a small business, there's a good chance that you've been personally handling all your company's growing IT needs up until this point. Or, perhaps you've hired out some individual projects to an independent IT consultant. What you may not realize as your business grows, however, is that it may eventually become necessary to hire a full-time IT professional to handle your company's increasing demand for these services.

Business Phone Systems: 3 Features You Don't Want To Overlook

Congratulations on deciding that your business needs a business phone system to help manage day-to-day needs more efficiently. However, your decision making is not done. You also need to consider certain features that are often offered with business phone systems that can prove to be particularly beneficial to your business. 1. Conferencing With conferencing as a feature on your phone system, you will save time and money, while also improving efficiency and communication.

User Management & Engagement Can Boost Your Sales & Retention

What if you could know not only what your customers want, but how they feel about sticking with your brand? There is a constant battle of privacy versus understanding how to land a steady set of sales, but there are a few ways to harvest data with a customer's permission—and without a lot of creepy spying or information purchases. Here's an overview of Customer Relationship Management (CRM) technology and how it can give you all of the information you need, along with ways to act on that information.